¶ Problem Description
- When auto-focus is initiated, the laser head moves upward until it stalls at the highest position.
- When auto-focus is initiated, the laser head moves downward, contacts the material, but continues to attempt to move down without stopping.
- When auto-focus is initiated, the laser head has no reaction.
¶ Cause
- The auto-focus sensor may be stuck or jammed by debris or grease generated during processing.
- The sensor may be burnt out or damaged due to high temperatures during processing.
- The Z-axis limit switch is damaged.
- The parameter settings for the Z-axis are incorrect.
¶ Solution
¶ Check Z-Axis Settings in Machine Parameters
Check the Machine Settings in your software (e.g., LightBurn).
In the Z axis settings section, check if the Limit Trigger is disabled. If it is, re-enable it.
¶ Check if the Auto-Focus Sensor is Stuck/Jammed
If the light inside the sensor is red, it means the sensor is constantly triggered. This will cause the Z-axis to keep moving up until it stalls at the maximum height.
Gently press the nozzle by hand to ensure it is retractable (it contains a spring structure).
Regularly clean the nozzle and sensor to prevent debris and grease from jamming the sensor:
- Turn off the machine.
- Unscrew the sensor's securing screws.
- Use alcohol and a cotton swab to clean the interior.
- Reassemble and secure the components.
¶ Check for Burnt Sensor or Wiring
Open the laser head box. Inspect the auto-focus sensor and its connecting wires for any signs of melting, shorting, burning, or breakage.
¶ Check Limit Switches and Sensor Status
If you cannot visually determine if the limit switch or sensor is faulty, open the Diagnose page on the controller or software.
Manually press the laser nozzle or the sensor, and the Z-axis upper limit switch.
Observe whether the corresponding Z- and Z+ buttons on the Diagnose page change from green to red. If there is no change, the switch or sensor may be damaged.
Important Reminder:
If these steps do not resolve the issue, please click this link to submit a support ticket: https://zohodesk.1laser.com/portal/en/newticket. A technician will then be able to conduct a more in-depth diagnosis and resolve your problem.