¶ Broken or Intermittent Lines During Cutting or Scanning
¶ Problem Description
During cutting or scanning, the line becomes broken or incomplete, and the laser head fires intermittently. A clicking sound from the machine can often be heard as it attempts to fire. The processing speed and power parameters are set normally.
¶ Cause
- Computer Memory: Insufficient system memory or high memory usage causing data packet loss.
- USB Stability: Unstable USB connection due to electromagnetic interference.
¶ Solution
¶ Switch Connection Method
- Restart your computer to free up system memory.
- Connect the machine via Ethernet or Wi-Fi instead of USB.
Click the links below to view the connection tutorials:
¶ XT Model: Low Water Level or Damaged Water Sensor
Turn off the machine and locate the TL-Timing board.
Unplug the yellow-green wire indicated by the red arrow in the image. Then use a conductive material to short-circuit IN11 and GND on the board.
After shorting, check whether the laser fault (no beam output) still occurs when running a job.
While the machine is running, check the water sensor status. If the status is unclear, record a video and contact the OneLaser customer service team for further assistance.
Important Reminder:
If these steps do not resolve the issue, please submit a support ticket. A technician will provide a more in-depth diagnosis and solution.